Privacy Policy

1. Information We Collect

We may collect information you provide directly to us, including:

• Name, address, email address, mobile phone number, and other contact information;
• Admissions inquiry, application, academic, enrollment, scholarship, and financial-aid information;
• Information submitted through forms, email, text messages, surveys, or other communications;
• Technical information such as browser type, device information, IP address, pages visited, and cookies or similar technologies; and
• Information received from authorized service providers or partners when permitted by law.

2. How We Use Information

Jacksonville College may use information to:

• Respond to inquiries and provide requested information;
• Support admissions, enrollment, academic, financial-aid, and student-service processes;
• Send information about programs, applications, scholarships, financial aid, events, and College opportunities when permitted;
• Improve website functionality, communications, security, and user experience;
• Maintain records, prevent fraud, comply with legal obligations, and protect the College and our community; and
• Carry out other purposes disclosed at the time information is collected.

3. SMS Text Messaging Privacy

Jacksonville College sends text messages only to people who provide express consent through an approved opt-in process or where otherwise permitted by law.

How to opt out

You can opt out of Jacksonville College text messages at any time by replying STOP. For help, reply HELP or contact us using the information below.

4. How We Share Information

Jacksonville College may share personal information with authorized employees, departments, contractors, and service providers that need the information to perform services for the College. We may also disclose information when required by law, to respond to valid legal processes, to protect the rights and safety of the College or others, or as part of a lawful institutional transaction.

We do not sell personal information for money. We do not share SMS opt-in consent for third-party marketing purposes.

5. Cookies and Analytics

Our websites may use cookies, analytics, and similar technologies to understand website traffic, remember preferences, improve performance, and support website security. You can usually control cookies through your browser settings, although disabling cookies may affect certain website features.

6. Data Security

Jacksonville College uses reasonable administrative, technical, and physical safeguards designed to protect personal information. No system or transmission method is completely secure, and we cannot guarantee absolute security of information submitted online.

7. Children’s Privacy

Our websites are not intended to collect personal information from children under 13 without appropriate consent. If you believe a child has provided personal information to Jacksonville College without appropriate authorization, please contact us so that we can review the matter.

8. Your Choices and Requests

You may request to update or correct certain personal information by contacting Jacksonville College. You may unsubscribe from marketing emails by using the unsubscribe link in the email, and you may opt out of text messages by replying STOP.

Some records may be retained when necessary for legal, academic, administrative, security, or operational purposes.

9. Third-Party Websites

Our website may include links to third-party sites, platforms, or services. Their privacy practices are governed by their own policies, and Jacksonville College is not responsible for their content, privacy, or security practices.

10. Changes to This Privacy Policy

Jacksonville College may update this Privacy Policy from time to time. The “Last updated” date above identifies the most recent revision. Your continued use of our websites and services after changes are posted indicates your acceptance of the updated Policy.